Kristin Gutierrez, LLC
Fulfillment Policy
KG, LLC Fulfillment, Refund, and Cancellation Policy
Last update: April 1, 2024
Welcome to KG, LLC.
When you purchase access to any of our products and services including but not limited to The KG Method, Growth & Leadership Community, Bold Moves™ Framework, and Mastermind Program you’re joining a dedicated group aimed at personal and professional development. Our goal is to provide you with the tools and resources you need for growth and leadership. Please read our fulfillment, refund, and cancellation policy carefully before making your purchase to ensure it meets your expectations.
Fulfillment Policy
Access Details: Upon successful purchase, you will receive an email confirmation containing your access details within 24 hours. This will include instructions on how to access the community, resources, and any applicable materials.
Delivery Method: Access is provided digitally via email. Ensure your email address is correct at checkout.
Support: For assistance, please contact our support team at hello@beabettersalesleader.com
Support: For any inquiries or assistance, please do not hesitate to reach out to our dedicated support team at hello@beabettersalesleader.com. We are committed to providing timely and effective assistance to address your concerns and ensure your experience is nothing short of exceptional.
Compliance with Card Network Policies
At KG, LLC, we prioritize adherence to the rules and regulations established by the leading card networks, including Visa, Mastercard, American Express, and Discover. As an online merchant, we recognize the importance of aligning our business practices with the guidelines set forth by these entities.
Our commitment to compliance extends across all facets of our operations, encompassing the following key areas:
Payment Processing: We strictly adhere to the prescribed security measures and industry best practices mandated by the card networks to ensure the secure processing of payments for our valued customers.
Data Security: We maintain rigorous data security protocols to safeguard the confidentiality and integrity of cardholder information, in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Transaction Integrity: Our adherence to the authorization, settlement, and dispute resolution procedures outlined by the card networks ensures the integrity and reliability of card transactions.
Customer Protection: We are committed to protecting the privacy rights and financial information of our customers by strictly adhering to the card network policies governing data handling and security.
By integrating these principles into our operational framework, we aim to deliver a seamless and secure payment experience for our customers while upholding our commitment to compliance with card network policies.
Should you have any inquiries or require further clarification regarding our compliance with card network policies, please do not hesitate to contact us at KG, LLC. We are dedicated to maintaining transparency and integrity in all aspects of our business operations.
Refund Policy
Refund Eligibility: We understand the significance of satisfaction in your purchase experience. As such, we offer a complete 14-day refund period for your purchase of access to any of our products and services including but not limited to The KG Method, Growth & Leadership Community, Bold Moves™ Framework, and Mastermind Program. If, within this timeframe, you find our service not meeting your expectations, you are entitled to request a refund.
Requesting a Refund: To initiate a refund request, kindly contact us via email at hello@beabettersalesleader.com, providing your purchase details and reason for the refund request. Rest assured, our team will promptly review your request and process refunds within 7-10 business days upon approval.
Non-refundable Circumstances: It's crucial to note that refunds will not be provided after the 14-day period has elapsed. Additionally, refunds will not be issued for months already accessed beyond the initial purchase month. We maintain a strict policy of non-refundability for any additional services purchased or consumed alongside community access.
Cancellation Policy
Monthly and Annual Subscriptions: We do not currently offer monthly or annual subscriptions
KG, LLC reserves the right to modify this fulfillment, refund, and cancellation policy at any time. We strongly advise reviewing this policy periodically to stay informed of any updates. Continued use of The KG Method, Growth & Leadership Community, Bold Moves™ Framework, and Mastermind Program following any modifications constitutes acceptance of the revised policy terms.
Contact Us
If you have any questions or concerns regarding this policy or your purchase, please contact us at hello@beabettersalesleader.com
Please Note: This policy serves as a contractual agreement between Kristin Gutierrez, LLC and our esteemed customers. By engaging with our services, you acknowledge and agree to abide by the terms outlined herein. Furthermore, our commitment to compliance with Local and Worldwide Data Protection Laws ensures the utmost security and privacy of your personal information throughout your engagement with our services.